Hi Juli,
Some further tests:
I created a completely new S3 account that points to the same S3 bucket, and has the same backup prefix as the one that is giving me problems.
I then created a completely new backup plan
3a54b948-5826-4ea0-b8c5-f559c4faad31.cbb that uses this new account, and specified the same folders to back up, the same file exclusions, i.e. a copy of the backup plan that is giving me problems.
I then performed a synchronize on the new account. The Backup storage tab shows all the files I would expect.
I then run the new backup. It starts backing up the entire file set.
What am I doing wrong? Is it related to the fact that this is a mapped drive I am backing up from?
The log files seem to contain little useful information.
Code:System Information:
Operating system: Microsoft Windows XP Professional Service Pack 3
Version: 5.1.2600.196608
Framework version: 2.0.50727.3603
Time zone: (GMT+12:00) Auckland, Wellington. Standard time (GMT+12:00)
Hardware:
Processors count: 2
Model: Intel(R) Pentium(R) 4 CPU 3.20GHz
Processor family: x86 Family 15 Model 4 Stepping 1
Physical memory size: 1,022 MB
Virtual memory size: 2,047 MB
Memory manager. Max memory usage: 300 MB
Memory manager. Max disk usage: unlimited
Runtime Information:
Memory usage: 112 MB
Paged memory usage: 111 MB
Peak memory usage: 115 MB
Peak paged memory usage: 117 MB
Available memory size: 285 MB
Processor time: 00:00:37
Uptime: 00:17:30
GDI objects count: 170
Modules information:
CloudBerry Online Backup.exe 1.6.0.29
CloudBerry.Backup.Scheduler.exe 1.6.0.29
CloudBerry.Backup.API.dll 1.0.0.9
CloudBerryLab.Backup.Engine.dll 1.6.0.29
CloudBerryLab.Base.dll 2.2.3.2
CloudBerryLab.Client.dll 2.2.3.2
CloudBerryLab.S3Client.dll 2.2.3.2
CloudBerryLab.TaskScheduler.dll
CloudberryLab.TaskSchedulerWrap.dll 1.0.0.0
CloudBerryLab.WalrusClient.dll 2.2.3.2
CloudBerryLab.Wizard.dll 1.0.0.693
ICSharpCode.SharpZipLib.dll 0.85.5.452
2010-07-30 10:59:27,578 [UI] [1] INFO - CloudBerry Online Backup Console started. Version: 1.6.0.29
2010-07-30 10:59:27,703 [PL] [1] INFO - OS ProductType: 0
2010-07-30 10:59:29,250 [PL] [1] INFO - Refreshing plan list
2010-07-30 10:59:32,062 [PL] [5] INFO - Repository version: 1.2, product version: 1.4.1.41, create date: 06/30/2010 09:41:29
2010-07-30 10:59:33,046 [Base] [1] INFO - MemoryManager instance created
2010-07-30 10:59:33,062 [Base] [1] INFO - MemoryManager: Inititalized. Mem usage limit: 314572800, Disk usage limit: 0. Temp path: 'C:\Documents and Settings\jrm\Local Settings\Temp\'
2010-07-30 11:00:05,546 [UI] [10] INFO - Loading files to del
2010-07-30 11:00:25,312 [PL] [1] INFO - Starting plan. Plan id: 3a54b948-5826-4ea0-b8c5-f559c4faad31. Folder: 'C:\Documents and Settings\jrm\Local Settings\Application Data\CloudBerry Online Backup\'
2010-07-30 11:00:25,500 [PL] [1] INFO - Started...
Here is file
3a54b948-5826-4ea0-b8c5-f559c4faad31.logCode:2010-07-30 11:00:30,359 [SERV] [1] INFO - CloudBerry Online Backup Engine Started. Version: 1.6.0.29
2010-07-30 11:01:26,953 [Base] [8] ERROR - Internal do request error. Retry failed: attempts left 2
System.Net.WebException
The remote name could not be resolved: 's3.amazonaws.com'
at en.a(HttpWebRequest A_0, HttpWebResponse A_1, WebException A_2, Boolean A_3, Action`1 A_4, ne A_5)
at en.a(lk A_0, Action`1 A_1, HttpWebRequest A_2, pt A_3)
at en.a(dh A_0)
at en.a.a(dh A_0)
which is weird, because CBOB was obviously furiously sending files to S3.
I have to fix this. Please tell me what to do and what log files to send.
Thanks,
Ross
